Our Services

Discover more about the services we provide.

We strive to provide an excellent service to all our residents regardless of where they live

In this section you will find information about the services we provide. We manage properties in Myatts Field on behalf of London Borough of Lambeth, including a mix of Council Tenants and Leaseholders.

 
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Customers Services

Our customer service team welcomes you as you come to the Myatts Field Centre, and answer the phone when you call.

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Tenancy Managers

Tenancy Managers are responsible for all aspects of your tenancy except rent payments, repairs and rehousing.  They deal with antisocial behaviour, process all occupancy changes and carry out estate inspections. 

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Income Managers

Income Managers work closely with you to ensure you maintain your rent account.  They can also help you maximizing your income by making you aware of all welfare benefits you might be entitled to and referring you to relevant agencies.

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Leasehold Services

The team deals with all aspects of your lease and any enquiries that you might have.  They are also responsible for ensuring that the payments to your Service & Major Work Charge account are regularly maintained.

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Estate Services

The Performance Manager and his team dedicate a wealth of time, knowledge and skill to ensure that your blocks and estates are clean and the grass areas maintained. 

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Repairs

The Rydon team provide reactive repairs for the Myatts Field North community. The team also deliver pest control, lifecycle works, cyclical maintenance and statutory compliance works.